Renter Return Policies

 

Cleaning Fees

We routinely clean our vehicles upon every return and therefore light vacuuming, windows cleaning, quick wiping, and refreshing are always expected. However, sometimes things like food debris, spilled drinks may require extensive cleaning which will result in a Cleaning fee of up to $250. Please be considerate when bringing your pets along. We strongly recommend protecting seats, door panels, and floor if your pet is traveling outside its cage.

 

Early or late drop-off Fees

At check-out, Beltway Motors LLC will verify your drop-off date. Rates quoted are based on pick-up date and length of rental. Should you choose to drop the car off before or after the drop-off date, the price is subject to change. If you drop-off the car early, you may receive a credit or refund of unused rental time calculated on a case-by-case basis. Extensions are subject to availability and prevailing rates, and the rate you selected may not apply.

 

Fuel Fees

At the time of rental, our vehicles have a full tank of gas.  To avoid the Refueling charge of $6.95 per gallon, the vehicle would need to be returned with a full tank. Alternatively, you can prepay your fuel expense by selecting the “Prepaid Fuel” option and return your vehicle with little or no fuel at all. Prepaid fuel can be purchased anytime before or during the rental. The cost of “Prepaid Fuel” is an estimate based on current prices of regular unleaded gasoline at local gas stations and an average size of a fuel tank of vehicles offered in the same category. The actual charge will be based on the particular make and model of the vehicle rented so it may be higher or lower than the original estimate.

 

Insurance Responsibility for Damages of the Rental Vehicle

The renter, additional renters, or authorized additional drivers are fully liable for any loss or damage to the rental vehicle, even if someone else caused it or the cause is unknown, whether due to theft, fire, hail, flood, collision, vandalism, or any other cause, subject to any limitations imposed by the law where the vehicle is rented. This liability will not exceed the full value of the vehicle, plus; actual towing and storage charges; loss of use; diminution in value (regardless of whether the vehicle is repaired), a reasonable administrative fee, pro-rata license fees, all rental charges through the date you report the incident if not returnable or the contract return date, whichever is later, and any other out-of-pocket expenses incurred by Beltway Motors LLC as a result of the loss or damage to the vehicle.

 

All renters must have verifiable collision and comprehensive coverage for the rented vehicle. The most common method to provide verifiable collision and comprehensive coverage is through the car rental damage benefits provided by a credit card issuer. Another common method of providing collision and comprehensive coverage is through the renter’s or drivers personal or business auto insurance policy. Coverage provided by 3rd party carriers may be acceptable if the policy has been prepaid for a minimum of 30 days from the date of the rental and will provide collision and comprehensive insurance benefits to cover the rented vehicle and does not have a deductible greater than $1,000.  

 

The renter and or any additional renter and or authorized additional driver (and the respective insurance companies of each) is primarily responsible for all third-party claims of personal injury, including death, and property damage caused or arising from the use and operation of the Beltway Motors LLC vehicle during the rental. If Beltway Motors LLC is required to provide primary coverage, it shall only be in an amount necessary to satisfy the minimum financial responsibility limits required by law. Where permitted, Beltway Motors LLC does not provide uninsured and underinsured motorist coverage. In those states where Beltway Motors LLC must provide such coverage, Beltway Motors LLC will only provide such coverage up to the minimum limits required by law.

 

Lost and Found

Beltway Motors LLC will not be financially responsible for any personal belongings left in the rental vehicle or within the location premises. If you have lost items, please call Beltway Motors LLC customer care at (410) 493-2640 or use this link as soon as possible.

 

Security deposit

On pickup, in addition to the estimated rental charges, we place a hold on your credit card in the amount of $150.00 as a security deposit. The security deposit may be used to cover any additional charges you may incur or any amounts due to us under the rental contract, upon review of the vehicle when returned. The amount of the security deposit due to you will be released within 48 hours after the return of the rental vehicle.

 

Smoking Fees

Smoking is absolutely prohibited in all our vehicles. We do enforce this policy and if any evidence of smoking is discovered by members of our staff, the Cleaning Fee of up to $250 will be applied. Smoke odor, ashes, and other residue found anywhere in the vehicle, as well as the excessive presence of odor eliminating sprays, chemicals, and air fresheners, will be considered as evidence of smoking in the vehicle. In this case, the interior of the vehicle must undergo full detailing which will make the vehicle unavailable for rental. Please respect this policy and make all your passengers aware of it.

 

Toll Fees

Tolls are the renter's responsibility.  We will bill you for the cost of any tolls incurred while renting our vehicle, plus $2 per toll Admin fee for tolls in state, and $5 per out of state toll.